RETURNS & EXCHANGES
All Brigade sales are final. We do not accept returns or issue refunds unless you received an incorrect or defective item.
EXCHANGES
We accept exchanges within 15 days of the delivery date.
Items may be exchanged for another item of equal or lesser value from the original order, subject to availability. All merchandise must be unworn, unused, unwashed, and returned in its original condition with all original tags and packaging.
Items that show signs of wear, washing, alteration, damage, or use will not be accepted.
Exchange requests submitted more than 15 days after delivery will not be accepted.
INCORRECT OR DEFECTIVE ITEMS
If you received an incorrect or defective item, please contact us within 15 days of delivery with your order number and photos clearly showing the issue.
Once the issue has been reviewed and approved, we will provide instructions for returning the item and arrange a replacement or refund where applicable.
PLEASE NOTE
All exchanges are subject to product availability. Brigade reserves the right to deny an exchange if the merchandise does not meet the conditions outlined above.
Original shipping charges are non-refundable.